Contact us

Our help pages are usually the quickest way for you to get the answer you need. You can find out:

If you’d rather speak to someone in our team, we’re available Monday to Friday from 8am to 6:30pm and Saturday from 9am to 5pm.

If you are an existing customer and have a service-related issue, please check if you can first manage it via MyAccount. If not, speak to one of the service team members, we’re available 24/7 (including public and UK bank holidays).

'Please note; if you are contacting us regarding your Sky (Home) products, we will be unable to support your query.'

  • By phone: 03337 597 590*
  • By email: service.b2b@sky.uk
  • By post: Sky Connect, 29 Wellington Street, 4th Floor, Leeds, LS1 4DL

Uninterrupted access to emergency services

If you're already one of our customers, and your circumstances have changed and you now rely on a landline to contact the emergency services, please call our friendly team to discuss how we can support you.

*charges may apply to Sky Contact Centres if you’re not an existing Sky Connect, Sky Talk or Sky mobile customer so please check your provider’s tariff guide