New customers only. Sky Fibre or Full Fibre areas only. Speeds vary by location. Superfast Speeds up to 76/19 Mbps. Standard Ultrafast speeds up to 150/28 Mbps. All prices exclude VAT at 20%.* Savings independently verified by FDM. Based on a comparison of Sky Connect’s offer price against BT’s standard prices for equivalent packages and features. Correct as of 14 December 2022. Save over £750: Save £756.51 with Sky Connect's Essential pack offer (£24.95 p/m for 24 months, £29.95 after) which includes download speeds of up to 76Mbps, unlimited UK calls and calling features** plus £12 postage and packaging. Total average monthly cost of £25.45 p/m over 24-months. Compared with the standard price of BT Business’ Fibre 76 Essential + digital phone line pack (£34.95 p/m for 24 months) plus unlimited UK calls (£12 p/m) and calling features** (£9.19 p/m) and set-up costs (£19.95). Total average monthly cost of £56.97 p/m over 24 months. Save over £720: Save £725.55 with Sky Connect's Pro pack offer (£34.95 p/m for 24 months, £39.95 after) which includes download speeds of up to 76Mbps, 4G Backup, unlimited UK calls, calling features** plus postage and packaging (£12), engineer installation (£79) and the static IP add-on (£3 p/m). Total average monthly cost of £41.74 p/m for 24-months. Compared with the standard price of BT Business' Fibre 76 Halo + digital phone line with 4G backup pack (£34.95 p/m for 24 months) plus unlimited UK calls (£12 p/m) and calling features** (£9.19 p/m) and set-up costs (£19.95). Total average monthly cost of £71.97 p/m for 24 months. Save over £530: Save £533.55 with Sky Connect's Plus pack offer (£42.95 p/m for 24 months, £49.95 after) which includes download speeds of up to 76Mbps, 4G Backup, unlimited UK calls, calling features** plus postage and packaging (£12), engineer installation (£79) and the static IP add-on (£3 p/m). Total average monthly cost of £49.74 p/m for 24-months. Compared with standard price of BT Business' Fibre 76 Halo + digital phone line pack with 4G backup (£49.95 p/m for 24 months) plus unlimited UK calls (£12 p/m), calling features** (£9.19 p/m) and set-up costs (£19.95). Total average monthly cost of £64.97 p/m for 24 months. **Calling Features: Sky Connect packages include calling features (including call divert, call waiting and call barring) at no additional cost (see https://businessconnect.sky.com/products-and-services/voice/). BT offers calling features (such as call divert, call waiting and call barring) as part of an extra bundle for £9.19 p/m (see https://business.bt.com/products/voice-collab/phone-lines/calling-features). Price lock guarantee: no increase to monthly subscription payments during the first 12 months of the min. term (excludes offers ending, add-ons or usage fees). Price may increase after the end of the guaranteed period.
Installation: Self-installation of Sky Broadband Hub and Voice Hub required. Unlimited UK calls: to 01, 02, 03, UK mobiles and Isle of Man numbers (excludes Channel Islands, indirect access, dial-up internet & 070 numbers) – subject to Sky’s Acceptable Use Policy.
Price lock guarantee: We won't increase your monthly subscription payments for the first 12 months of your Minimum Term. Prices may increase following the guaranteed offer period.
Sky Fibre or Full Fibre areas only. Superfast Speeds up to 76/19 Mbps – varies by location. Standard Ultrafast speeds up to 150/28 Mbps – varies by location. New customers only. All prices exclude VAT at 20%.
30-day money back guarantee: To cancel without early termination charges, contact us within 30-days of activation. You’ll be refunded subscription payments paid (excludes delivery, install, add-on and usage fees).
Call charges: may apply if you call from a non-Sky line, please check your provider’s tariff guide.
Sky Business TV offer: 12-months free on any Sky Connect package on 36-month min. term offer: New Sky Connect customers only: excludes any fees/charges for add-ons or usage fees. Offer available to UK business that have a Sky Business TV Subscription - excludes Channel Islands, Isle of Man, Ireland & Northern Ireland. No cash alternative.
Claims: UK's only business-grade 4G backup service: based on a comparison against the UK’s leading SME broadband and voice service providers, Sky Connect is the only provider to offer a 4G backup service including adjustable external antennae for enhanced signal strength (vs. integrated antennae); the option to connect a single critical device directly into the router (vs. all devices connected via WiFi only); and the ability to choose which devices failover to the 4G network (vs. all devices failing over). Correct as of 29th November 2021. Call 03301 731 595 to verify.
Ultra-reliable service: thanks to our automatic 4G backup. 4G backup included with Pro and Plus packages only.
General - Broadband: All prices exclude VAT at 20%. Sky Fibre or Full Fibre areas only. Speeds: varies by location – check our speed checker or call us for speed estimate. Term: 12, 24 and 36-month terms available for Pro and Plus packs. Essential pack available on 12-month term only. Switching: we will manage your switch if from a provider on Openreach network. If Virgin or non-Openreach provider, you must manage and cancel your existing service once you have switched. Sky will not be liable if your existing provider fails to cancel your existing service. Installation: Self-installation of Sky Broadband Hub and Voice Hub required. 4G backup: Online only offer - free engineer installation of the 4G backup (standard cost £79). 24- and 36-month terms only. Other installation charges may apply Additional setup charges may apply if a standard installation is not possible. Stay connected guarantee: if your 4G back-up does not activate within 30 seconds of a reported broadband outage, we'll add a one-off £25 credit to your Sky Connect account. New Pro & Plus customers only. One claim per customer. Requires working 4G back-up with coverage connected to mains power. To claim, you must report the outage to the Sky Connect Customer Service Team within 24 hours.Unlimited UK calls: All packs include calls to 01, 02, 03, UK mobiles and Isle of Man numbers (excludes Channel Islands, indirect access, dial-up internet & 070 numbers) – subject to Sky’s Acceptable Use Policy. See our tariff guide, for details of our pay per use call charges. Premium rate numbers blocked by default. Block may be lifted via My Account. Premium rate numbers & international numbers charged separately - see our tariff guide. Restrictions: in the event of a power failure or broadband outage, calls to emergency services using VOIP technology via your broadband won’t be possible (even if you have 4G backup). Compatibility: You are responsible for ensuring that security alarms or other critical business services are compatible & will continue to work in an outage. Speed guarantee does not apply to 4G backup router. Voice Lines: Essential and Pro packs include 1 digital phone line. Plus packs include up to 2 digital phone lines. Additional lines cost £10 (plus VAT) per month for each new line. Plus, a one-off £10 (plus VAT) activation fee, per line. Security: includes a firewall on the router & restricts access to phishing and malware-infected sites. We can’t guarantee these will detect any viruses, so we strongly recommend that you protect your business from cybercrime by using up-to-date antivirus software.
Full Fibre/Ultrafast Broadband: Sky Full Fibre areas only. Full Fibre available to 9% of UK businesses. Speeds vary by location. Speeds up to: 76/19 Mbps with Essential full fibre 76/19 Mbps; 150/28 Mbps as standard with Ultrafast Pro & Plus; 300/47 & 500/60 with Speed Flex for Ultrafast Pro & Plus. 4G backup for Ultrafast Pro & Plus: Online only offer - free engineer installation of the 4G backup (standard cost £79). 24- and 36-month terms only. Other installation charges may apply Devices connected have a max. speed of 80 Mbps, even if you have Speed Flex. Openreach engineer installation: required for new Full Fibre customers, cost £99. Speed Flex: 500/60 Mbps add-on free with 24/36-month terms for Plus package or £10 for 300/47Mbps. Pro package extra monthly charge: £10 for 300/47Mbps or £15 for 500/60 Mbps add-on. Ultra-reliable & Full Fibre is the UK’s most reliable broadband technology: based on the Ofcom UK Home Broadband Performance report (published May 2020). Up to 10x faster: a comparison of Sky Connect’s Ultrafast Pro & Plus with the Speed Flex 500 Mbps add-on (£15p/m (ex VAT)) vs standard Fibre (46.8Mbps; Ofcom UK Home Broadband Report, published 13 May 2021). Fibre to the Cabinet broadband (FTTC) is the standard fibre service available to the majority of the UK (circa. 96%; Connected Nations 2020: UK report (ofcom.org.uk), published 17 December 2020).
Add-ons: International calls: includes 500 minutes of calls to international landlines and mobiles in 48-popular destinations, after which Sky’s standard international rates apply, see our tariff guide. Cost: +£12 per month. Calls which are not included shall be billed in arrears. Sky will pro-rate your international call allowance and fee to reflect the period you received the service. You may see an adjustment on your next monthly bill. Term: Add at any time. 30-days’ prior notice required to remove your service. If you remove then add calls pack more than once within 12-months, an admin charge may apply, see our tariff guide.
Static IP: cost +£3 a month. Address is owned by Sky Connect. Static IP service will not be available during a broadband outage, even if you have 4G backup. Term: add at any time. 30-days’ prior notice required to remove Static IP. Once removed, Static IP address cannot be reinstated. Should you remove then add a Static IP add-on more than once within a 12-month period, an admin charge may apply see our tariff guide.