Named contacts

If you’re the signatory of a Sky Connect account, you can nominate up to four named contacts to help you manage your bills, change your call features and a few other permissions. This is useful to help you free up admin time to focus on your business.

To add new named contacts, or adjust their permissions for billing and call feature management, go to My Account.

Named contact default permissions (all named contacts get these)Named contact granted permissions (optional – you can change these in My Account)Signatory-only permissions (only account signatories can do these)

View current products and services

Add new products  and services (including package changes and managing add-ons like International Calls, Static IP) 

Cancel contract, services or products

Report issues and discuss them with customer services

Manage billing (so you can view bills and change the payment method)

Update business details or marketing preferences

View your personal details (but not anyone else's)

Manage VoiceEdge call features

Add or remove named contacts

Manage contract renewals

Grant permissions to other named contacts (manage billing or call features)